E-commerce and online stores

E-commerce with connected operations, technology and growth.

CriaHub works in e-commerce as a strategy, technology and execution partner: online store structure, catalog, checkout, integrations, automation, CRM, tracking and operational evolution. CriaShop strengthens the technical side as a specialized nucleus for online stores, support, integrations and digital operations.

CriaHub helps companies create, organize, integrate, automate and evolve e-commerce operations with the technical experience of CriaShop.

Direct answer

What you need to know first

CriaHub works in e-commerce as a strategy, technology and execution partner: online store structure, catalog, checkout, integrations, automation, CRM, tracking and operational evolution. CriaShop strengthens the technical side as a specialized nucleus for online stores, support, integrations and digital operations.

Before evolving e-commerce

When to structure an e-commerce operation

E-commerce needs more than a published store: it requires technology, catalog, checkout, integrations, automation and an improvement routine.

When to use it

Companies that want to create an online storeWhen the business needs to move from simple digital presence to a sales operation with catalog, checkout, payment methods and a technical base prepared to grow.

Stores that already sell but need to evolveWhen the e-commerce exists but struggles with performance, checkout, disorganized products, tracking gaps, reactive support or unclear priorities.

Operations that need system integrationsWhen ERP, payment methods, logistics, marketplaces, CRM, customer service and automations need to work with less friction.

When not to use it

When the company only needs a simple page without sales operations, catalog or checkout.

When there are no owners yet for products, logistics, service and commercial decisions.

When the expectation is to promise sales growth without organizing data, channels and processes.

Process

Operation readWe understand the store stage, platform, catalog, checkout, integrations, service and available metrics.

Technical and commercial scopeWe define what needs to be created, fixed, connected or prioritized before execution.

Connected implementationWe connect online store, CRM, automation, campaigns, tracking and external systems when it makes sense.

Monthly evolutionWe follow support, improvements, metrics and new priorities as the operation matures.

Talk about my e-commerce

History

CriaHub and CriaShop in the same e-commerce structure

CriaHub is the main brand in the commercial journey. CriaShop strengthens technical authority as the group specialized e-commerce unit.

Strategy, AI and automation by CriaHub

CriaHub organizes priorities, operations, CRM, automation, service, metrics and growth so e-commerce works as a business system.

Technical base accumulated by CriaShop

CriaShop brings practical experience in online stores, Magento, Shopify, integrations, technical support and digital operation evolution.

One commercial journey, without brand split

CriaShop does not compete with CriaHub in the journey. It appears as technical origin and specialized reinforcement for e-commerce projects.

CriaShop technical experience reinforces online store projects, integrations, support and continuous evolution.

Explore Pack Ecommerce 360
Specialized CriaShop unit

E-commerce with specialized technical experience

CriaShop is CriaHub specialized e-commerce unit, bringing practical experience in online stores, integrations, technical support and digital operation evolution.

CriaHub leads strategy, AI, automation, marketing and operations. CriaShop reinforces the technical base so the journey stays inside CriaHub without splitting the commercial relationship.

Practical e-commerce experience

Creation, support and evolution of online stores with attention to operations.

Web and integration base

Technical knowledge for platform, performance, checkout and connected systems.

Support and continuous evolution

Technical routine for fixes, improvements and monthly follow-up.

Connected operation

E-commerce integrated with marketing, data, service and commercial priorities.

Who it is for

Who this work is for

Companies that want to create an online store

When the business needs to move from simple digital presence to a sales operation with catalog, checkout, payment methods and a technical base prepared to grow.

Stores that already sell but need to evolve

When the e-commerce exists but struggles with performance, checkout, disorganized products, tracking gaps, reactive support or unclear priorities.

Operations that need system integrations

When ERP, payment methods, logistics, marketplaces, CRM, customer service and automations need to work with less friction.

Bottlenecks

Common problems in e-commerce operations that need structure

Online store treated only as a website

The operation performs worse when catalog, checkout, tracking, campaigns, support and integrations were not designed as part of the same system.

Growth limited by a fragile technical base

Small improvements turn into rework when platform, theme, modules, performance or integrations do not support daily operations.

Marketing disconnected from operations

Campaigns may create demand, but without checkout, product, CRM, recovery and service context, the company loses visibility and opportunities.

Solution

How we connect technology, operations and e-commerce growth

Online store architecture and evolution

We define catalog structure, pages, checkout, integrations, automations and technical priorities according to the business stage.

Integrations with critical systems

We support integrations with ERP, payment methods, logistics, marketplaces, CRM, service tools and commercial routines.

Data-driven operations and continuous improvement

We organize tracking, metrics, bottlenecks, technical support, monthly improvements and journey evolution without promising a fixed sales result.

Capabilities

What can be included in e-commerce work

Magento, Shopify and WooCommerce

We work with established platforms when they make sense for the company's technical, sales and operational context.

Catalog, checkout, performance and conversion

We review product structure, navigation, speed, purchase steps, friction points and improvement priorities.

ERP, payments, logistics and marketplaces

Integrations are treated as part of the operation, with scope defined according to systems, business rules, external dependencies and maintenance.

Customer service and process automation

We automate triage, initial replies, handoffs, alerts, tasks and routines when there is enough operational rule clarity.

CRM and opportunity recovery

We connect e-commerce, service and commercial operations to follow opportunities, carts, contacts and follow-up with more context.

Technical support and monthly evolution

The operation can include support, maintenance, adjustments, improvements, tracking and priority review in continuous cycles.

Stack

Platforms, systems and workstreams usually discussed

Magento Shopify WooCommerce ERP payment methods logistics marketplaces CRM WhatsApp tracking performance automation
Investment

Pack offer or scoped proposal

The next step depends on the stage of the online store.

When the company needs a more objective structure, Pack Ecommerce 360 is the natural continuation of this page. For integrations, migration, modules or more complex operations, scope is defined in a proposal.

FAQ

Frequently asked questions

Yes. CriaHub can support online store creation when it is part of the digital structure needed for the business, with scope defined before execution.
Yes, when these platforms make sense for the context. The choice depends on operations, catalog, integrations, technical maturity, budget and evolution needs.
CriaHub is the main brand in the commercial journey. CriaShop appears as a specialized nucleus and accumulated technical experience in e-commerce, reinforcing delivery without splitting the commercial relationship.
No. This page explains CriaHub e-commerce capability. Pack Ecommerce 360 is a more objective offer for companies that want to structure creation, maintenance, marketing, support and monthly evolution.
We do not promise fixed sales growth. The work organizes technology, operations, data, service and continuous improvement to give more structure to e-commerce growth.

Shall we discuss the next stage of your e-commerce?

Tell us what stage the online store is in and what needs to be created, fixed, integrated or evolved.

Commercial conversation · Scope according to need · No fixed sales promise

CriaHub consultant available for a free video call