Pack Ecommerce 360
Pack Ecommerce 360
Build or evolve your online store with digital marketing, monthly maintenance, technical support and promotional banners.For new or existing stores: we diagnose the platform, organize campaigns, review data and provide monthly technical support with CriaShop.
New or existing store · Technical support · Monthly maintenance and banners
Problem
Having an online store does not mean having a sales operation.
Many companies have a store, but the operation stalls: campaigns, maintenance, data, updated creative, and technical follow-up are missing.
Friction in the buying process
Poorly organized products
Campaigns without monitoring
Outdated creative
Abandoned carts
Lack of reports
No monthly evolution
The answer is to turn the store into a monthly operation: ecommerce, marketing, maintenance, data, and evolution.
Solution
Online store creation and evolution with marketing and maintenance.
Pack Ecommerce 360 combines online store management, digital marketing, and CriaShop’s technical experience in online stores, maintenance, integrations, and ecommerce evolution.
Who it is for
Built for companies that want to sell better online.
It works for companies in Portugal and international markets creating an online store, and for companies that already have a store but need campaigns, maintenance, data, management, or migration.
I want to create an online store
For companies that want to launch an ecommerce operation with structure from the start.
I already have a store, but sales are low
To analyze the current operation and improve campaigns, data, experience, and follow-up.
I want to improve campaigns
To give more rhythm to digital campaigns, promotional creative, and monthly communication.
I need monthly maintenance
To have fixed hours for technical support, adjustments, and continuous store evolution.
I want to migrate platform
To evaluate risks, scope, data, and budget before any migration.
I need to integrate systems
To analyze integrations with external systems and quote specific projects.
I have many products
To organize categories, products, imports, and evolution priorities.
I want technical and commercial support
To bring store, marketing, data, and support together in a monthly operation.
What is included
Everything your online store needs to operate, communicate, and evolve.
The essentials to move the store out of static mode and into a monthly routine of management, campaigns, maintenance, and improvement.
Ecommerce platform
Technical foundation defined by diagnosis.
Solution selection according to package, scope, contract, products, integrations, and business model.
Monthly technical management
Recurring maintenance and support.
Monthly hours for adjustments, fixes, technical follow-up, and small evolutions within scope.
360 marketing
Communication aligned with the store.
Monthly planning and execution to connect campaigns, channels, products, and commercial goals.
Social media
Continuous presence.
Support for communicating products, categories, campaigns, and promotional actions.
Digital campaigns
Commercial activation.
Management and monitoring of digital campaigns within the contracted scope. Ad spend is not included.
Promotional creative
Monthly creative for the store.
Monthly creative according to package, for campaigns, categories, launches, and promotions.
Monitoring and reports
Data to guide decisions.
Tracking, essential metric monitoring, and monthly reports to read traffic, campaigns, and improvement points.
Conversion improvement
Continuous improvements.
Adjustments to pages, experience, technical SEO, campaigns, and content according to data, priorities, and available hours.
Support and maintenance
Monthly support.
Resolution of technical requests within contracted hours and routing of requests outside the scope.
Platform defined by diagnosis
The right technology depends on your business.
The platform is not chosen before understanding the business. First we evaluate product catalog, integrations, team, budget, volume, commercial goals, and store stage.
We work with established ecommerce platforms. The platform will be defined according to package, scope, contract, and business type.
Diagnosis before the decision
We evaluate new or existing store, products, integrations, team, budget, and commercial goals.
Clear scope and contract
The monthly fee covers the contracted service. External costs, licenses, third-party systems, and specific development are not included.
Evolution according to maturity
The store can start simpler and evolve with improvements, integrations, and modules according to priority and budget.
Online store and e-commerce
Online store creation, management and maintenance.
For companies looking for specialized e-commerce development: we support online store creation, evolution of existing online stores, product catalog organization, campaigns, integrations, data analysis and monthly technical maintenance.
Online store creation
Diagnosis, platform defined by scope, and ecommerce foundation prepared for the operation.
Online store management
Monthly support for campaigns, products, content, reports, and commercial priorities.
Online store maintenance
Monthly hours for technical support, adjustments, improvements, tracking, and evolution within the contracted package.
Plans and scope
Choose the right scope and receive a proposal matched to your scope.
Plans and deliverables remain visible to support the decision. Investment is confirmed after we review channels, integrations, materials, pace and operational priority.
Pack Commerce One
For starting, organizing, or maintaining a store with a simple operation.
Investment defined after diagnosis
We keep the scope visible; the proposal depends on channels, integrations, materials, pace and operational priority.
For launching or organizing a store with marketing, 4h of maintenance, and 4 creative assets per month.
4h
monthly maintenance
4
creative assets per month
Base
monitoring and report
Includes
- Platform defined by diagnosis
- 360 marketing included
- 4h of monthly maintenance
- 4 promotional creative assets per month
- Essential monitoring
- Monthly report
- Monthly support
Not included
- Ad spend
- External costs
- Integrations, custom modules, and migrations
Conditions
- Recommended for new stores, small stores, or companies that want to organize their ecommerce operation
- Extra hours after evaluation
- Contract model defined in the proposal after scope review
- Scope defined in diagnosis
Recommended
Pack Commerce Plus
For stores that need more campaign rhythm, data, and monthly improvement.
Investment defined after diagnosis
We keep the scope visible; the proposal depends on channels, integrations, materials, pace and operational priority.
Recommended plan for stores that need more campaigns, data, 8h of maintenance, and 8 creative assets per month.
8h
monthly maintenance
8
creative assets per month
Monthly
improvement and meeting
Includes
- Platform defined by diagnosis
- 360 marketing included
- 8h of monthly maintenance
- 8 promotional creative assets per month
- Digital campaigns
- Monthly improvement
- Monthly meeting
- Priority support
Not included
- Ad spend
- External costs
- Integrations, custom modules, and migrations
Conditions
- Recommended for stores that need more campaign rhythm, data, and monthly improvement
- Extra hours after evaluation
- Contract model defined in the proposal after scope review
- Scope defined in diagnosis
Pack Commerce Prime
For ecommerce operations with higher volume, integrations, and strategic support.
Investment defined after diagnosis
We keep the scope visible; the proposal depends on channels, integrations, materials, pace and operational priority.
For operations with higher volume, 16h of maintenance, 12 creative assets per month, and strategic support.
16h
monthly maintenance
12
creative assets per month
Prime
evolution plan
Includes
- Platform defined by diagnosis
- Advanced 360 marketing
- 16h of monthly maintenance
- 12 promotional creative assets per month
- Quarterly evolution plan
- Advanced technical support
- Strategic report
- Integrations quoted separately
Not included
- Ad spend
- External costs
- Complex integrations, custom modules, and migrations
Conditions
- Recommended for stores with higher volume, integrations, technical evolution, and strategic support
- Extra hours after evaluation
- Contract model defined in the proposal after scope review
- Final value defined after diagnosis
Want to compare the packages?
Quickly see what changes in hours, creative, and recommended profile.
Compare Pack Commerce One, Plus, and Prime
| Field | Pack Commerce One | Pack Commerce Plus Recommended | Pack Commerce Prime |
|---|---|---|---|
| Investment | Defined after scope review | Defined after scope review | Defined after scope review |
| Maintenance hours | 4h/month | 8h/month | 16h/month |
| Promotional creative | 4 creative assets/month | 8 creative assets/month | 12 creative assets/month |
| Recommended profile | New stores, small stores, or companies that want to organize their ecommerce operation | Stores that need more campaign rhythm, data, and monthly improvement | Stores with higher volume, integrations, technical evolution, and strategic support |
| Extra hours | After evaluation | After evaluation | After evaluation |
| Commercial condition | 6 months or setup fee of 2 monthly payments | 6 months or setup fee of 2 monthly payments | 6 months or setup fee of 2 monthly payments |
| Integrations and modules | Quoted separately | Quoted separately | Quoted separately |
| Existing store migration | Diagnosis and prior quote | Diagnosis and prior quote | Diagnosis and prior quote |
Investment is defined after diagnosis and depends on the confirmed scope. External costs, ads, platforms, complex integrations, materials and work outside scope are handled separately when applicable. We do not promise fixed sales results.
Hours, extra hours, and creative
Online store maintenance, technical support, and monthly banners.
Each package includes fixed hours for maintenance, monthly promotional banners and creative assets, and the possibility of contracting extra hours after evaluation.
4h
maintenance/month
4
creative/month
8h
maintenance/month
8
creative/month
16h
maintenance/month
12
creative/month
Monthly hours included
Use the hours for adjustments, support, products, pages, monitoring, and improvements within scope.
Monthly promotional creative
Creative for campaigns, products, categories, commercial dates, and promotional actions.
Extra hours after evaluation
Active clients can contract additional hours after evaluating need and availability.
Use within the month
Monthly hours are used within the contracted month and do not roll over, unless specifically agreed in the contract.
Monthly hours are used within the contracted month and do not roll over, unless specifically agreed in the contract.
Additional services
Custom solutions for more specific operations.
Integrations, custom modules, migrations, and specific technical improvements can be developed with CriaShop support after diagnosis and prior quote.
- Online store migration
- ERP integration
- Billing integration
- Carrier integration
- Payment method integration
- Custom module development
- Advanced product import
- Product catalog management
- Technical SEO for the online store
- Performance improvement
- B2B area
- External sales channels
- Product listings
- Custom commercial rules
Together, they deliver a more complete solution for companies that want to create, maintain, improve, or migrate an online store with greater confidence.
Visit CriaShop
Specialized CriaShop support
Ecommerce with specialized technical support
Pack Ecommerce 360 has CriaShop technical support for online stores, integrations, maintenance, and evolution.
CriaShop supports the technical foundation. CriaHub leads marketing, campaigns, social media, and the 360 operation.
More than a decade in ecommerce
Practical experience creating, supporting, and evolving online stores.
+20 years in web projects
Technical foundation for development, performance, and integrations.
+40 projects delivered
Track record of published stores, websites, and digital solutions.
+1000 requests resolved
Real experience in maintenance, support, and continuous evolution.
FAQ
Frequently asked questions about Pack Ecommerce 360.
Essential conditions before moving forward with online store, marketing, maintenance, and monthly evolution.
Which platform will be used?
The platform is defined after diagnosis, according to package, scope, contract, products, integrations, and business model.
Is the Pack only for new stores?
No. We also work with companies that already have an online store and need maintenance, improvements, campaigns, fixes, or migration.
Is migration included?
Migration is evaluated separately and performed after a prior quote.
Is ad spend included?
No. Campaign management may be included in the pack, but ad spend is paid directly by the client to the ad platforms.
How many creative assets are included?
Commerce One includes 4 creative assets per month, Commerce Plus includes 8 creative assets per month, and Commerce Prime includes 12 creative assets per month.
Can I contract more hours?
The contract model is defined in the proposal after reviewing scope, platform, integrations and support needs.
Do hours roll over?
Monthly hours are used within the contracted month and do not roll over, unless specifically agreed in the contract.
Are integrations included?
Simple integrations can be evaluated within the available hours. Complex integrations, custom modules, and external systems are quoted separately.
Are there external costs?
The contract model is defined in the proposal after reviewing scope, platform, integrations and support needs.
Is there a minimum contract?
The contract model is defined in the proposal after reviewing scope, platform, integrations and support needs.
How is the investment defined?
Investment is defined after diagnosis, based on scope, platform, integrations, available materials, execution pace and operational priority. External costs, ads and third-party systems are handled separately when applicable.
Does CriaHub manage online stores?
Yes. Pack Ecommerce 360 can include monthly management of the store operation, campaigns, content, products, tracking, reports, and technical support within the contracted scope.
Does the online store include payment methods and billing?
The contract model is defined in the proposal after reviewing scope, platform, integrations and support needs.
Do you maintain existing online stores?
Yes. We evaluate published online stores to fix issues, support campaigns, improve tracking, organize products, and evolve the operation monthly.
Do you help with technical SEO for the online store?
Yes. Technical and structural improvements can be evaluated within the scope and available hours. Advanced work or work outside the package is quoted separately.
Ready to create or evolve your online store?
Talk to the CriaHub team and find the right package for your store stage, whether you are starting, improving, or migrating.
