Pack Base for AI customer support
AI handles the first reply. Your team closes the deal.
Pack Base puts AI to work answering customers on WhatsApp and on your website in a few seconds, 24 hours a day, while your team focuses on the best opportunities.
Initial setup included
No long-term contract
Fast activation
Organized support
Tailored customer support, ready to grow.
We start with the essentials and leave the base ready to grow with the business, adding automation, AI, and integrations as the operation evolves.
A BASE READY TO GROW
We set up the support foundation and leave the structure ready for new automations and integrations, with the flexibility to use the right solutions at each stage.
Pack Base structure
The essentials to make support faster and more organized.
Pack Base is built for companies that do not need full campaigns yet, but want to professionalize WhatsApp, website chat, and smart AI triage.
1 WhatsApp connected
Separate channels without losing control.
Connect your main support number to the same dashboard used by the team.
2 users
Give access to the team.
Two people can follow conversations, take ownership, and check the history.
AI agent adapted to the business
Reply at the first moment.
The AI answers common questions, runs initial triage, and collects context before handing off to the team.
Support dashboard
Centralize conversations and owners.
The dashboard helps track open conversations, owner, history, internal notes, and each customer's status.
Website chat
Receive contacts outside WhatsApp.
AI can support website visitors, collect initial details, and route the contact to the team.
Flexible base included
Grows with your company.
We organize the essentials from the start and leave everything ready to evolve with AI and integrations.
Complete management
Your customer support command center.
View conversations, owners, internal notes, and support status in one simple dashboard, so the team can reply with context and avoid missing important requests.
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Support reports
Total conversations
1,240
+15% this month
Response time
2m 30s
Within target
Resolution
98%
On first contact
Weekly volume
Account settings
Agents
Manage team (2 users)
Inboxes
Connect 1 WhatsApp and website chat
Automation
Welcome messages and business hours
One fixed price
A complete Pack Base, with a fixed monthly fee.
For companies that want to organize support with AI, WhatsApp, website chat, and a human team without moving into a full campaign operation yet.
Initial setup included
Pack Base
To organize WhatsApp, website chat, and AI triage.
€29
/month + VAT
Fast activation • No long-term contract
1
WhatsApp connected
2
Users
AI 24h
Fast reply
Ideal for small businesses that want to reply faster, centralize conversations, and give the team a complete dashboard to follow customers.
Includes
- 1 WhatsApp connected
- 2 users for the team
- Support dashboard
- History, owners, and internal notes
- AI configured for frequent questions and initial triage
- Website chat to receive contacts
- Initial setup included
- No long-term contract
Conditions
- Monthly fee of €29/month + VAT
- Initial setup included at launch
- Cancellation for the next billing cycle
- Activation after access and base information are sent
Launch price for Pack Base. It does not include paid campaigns, social media management, monthly content creation, advanced integrations, or monthly marketing support.
Who it is for
Made for teams that need to bring order to WhatsApp support.
Pack Base makes sense for small businesses that receive requests, bookings, quotes, or recurring questions and need to reply faster.
Clinics, dentists, and physiotherapy
To organize appointments, reschedules, frequent questions, and requests that arrive after hours.
Beauty and wellness
To reply to requests about hours, treatments, pricing, and bookings without leaving customers waiting.
Real estate agencies and brokers
To receive prospects, collect context, qualify requests, and route visits to the team.
Repair shops and technical support
To separate quote requests, repair status, support, and customer follow-up.
Schools, training, and tutoring
To receive questions about pricing, schedules, enrollment, availability, documentation, and next steps.
Home technical services
To manage availability requests, service areas, quotes, and schedule confirmations.
Short-term rentals and experiences
To answer questions about availability, check-in, location, rules, and requests before booking.
Boutique gyms and studios
To reply to prospects, plans, schedules, trial classes, and initial assessments.
Common questions
Frequently asked questions about Pack Base.
The main conditions and limits before moving forward with Pack Base.
Does Pack Base replace my team?
No. AI handles the first contact, answers frequent questions, and collects context. The human team steps in when the conversation needs a decision, quote, booking, or closing.
Do I need to install any software?
No. Support works online. The team accesses the dashboard through the browser and follows conversations from the configured channels.
What does the initial setup include?
It includes initial guidance to connect the channels included in Pack Base, configure users, and prepare the AI with base business information.
How many WhatsApp numbers and users are included in Pack Base?
It includes 1 connected WhatsApp number and 2 users for the team. It is the right base to start with one main support channel, AI, website chat, and an organized dashboard.
Does the dashboard work in real time?
The team can follow conversations, owner, history, and support status in the dashboard. That makes it easier to understand what is open, who is replying, and what still needs to be handled.
Is my WhatsApp number at risk of being blocked?
Pack Base focuses on support and replies to contacts, not mass sending. This reduces operational risk, as long as the number is used responsibly and within WhatsApp rules.
Can I add more WhatsApp numbers, users, or integrations later?
Yes. Pack Base was designed as a flexible foundation. You can start with 1 WhatsApp number and 2 users, then evolve into integrations, automation, or a more complete operation.
How long does Pack Base take to go live?
After we receive access and base business information, activation can happen within 24 business hours. The final timeline depends on the availability of channels and materials sent.
Can I cancel whenever I want?
Yes. There is no long-term contract. Cancellation takes effect for the next billing cycle, keeping the service active until the end of the already paid period.
Activate AI in your company's customer support.
Fast replies, 24/7 support, 1 WhatsApp, 2 users, and a human team with more context. All in a simple Pack Base ready to use.
